Jun 1, 2023·edited Jun 1, 2023Liked by Jessica Quillin
If consumers speaking to staff is also a touch point, does that mean the content strategy should be reflected in employee handbooks, recruiting efforts, etc.? The content strategy is the backbone of how one would make decisions for the company, right?
If consumers speaking to staff is also a touch point, does that mean the content strategy should be reflected in employee handbooks, recruiting efforts, etc.? The content strategy is the backbone of how one would make decisions for the company, right?